Need Help?

Welcome to our Support Center! Here you'll find answers to frequently asked questions, detailed guides, and a direct channel to contact our support team. We ensure your experience is smooth and trouble-free.

Frequently Asked Questions

How do I set up a server on HidenCloud?

To set up a server on HidenCloud, access your control panel, select "New Server" and follow the instructions. We have detailed guides available in the documentation section.

What are the requirements to join BatsRP?

To join BatsRP you need to have original GTA V, FiveM installed, and go through the whitelist process. Check the complete guide in the documentation section.

How do I install the DiscordSentry bot on my Discord server?

Visit the DiscordSentry page, click "Add to Server" and follow Discord's authorization process. Then, configure the preferences from the admin panel.

Is it possible to customize my Minecraft server on HeavyNight?

Yes! HeavyNight offers various customization options. You can modify plugins, configure game modes, and adjust server parameters from the control panel.

Where can I find the rules for different projects?

Specific rules for each project can be found in the corresponding documentation section. You can also find a summary on each project's main page.

Contact Us

Haven't found what you're looking for? Send us a message and we'll help you as soon as possible.

Other Contact Methods

Email: [email protected]

Discord: discord.gg/hidennetwork

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (CET)

Documentation

Explore our detailed guides and manuals for each project.

HidenCloud

Server configuration and bot management guides

View documentation

HeavyNight

Mod installation and configuration manuals

View documentation

MineUnivers

Gameplay guides and server rules

View documentation

BatsRP

Installation tutorial and RolePlay rules

View documentation

DiscordSentry

Commands documentation and configuration

View documentation